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The Road Ahead for the Indian IT and ITES: Industry Considering its Service Offerings, Domestic Market and Technology Trends

Authors: Lalit S Kathpalia, Ramakrishnan Raman

Journal: Journal of Theoretical and Applied Information Technology

Publication date: 2014

Publisher: JATIT

URL: click here


In the past two decades, off-shoring has been a popular path undertaken by the IT service industry in India. Indian IT companies continuously work on discovering new methods and means to hold their competitive edge by modifying delivery locations and providing value-added services.

This paper endeavours to understand the current state of the IT & ITeS Industry in India along with determining domestic IT services opportunity for vendors. In an effort to learn and explore the Future of Outsourcing in India, the paper casts light on the opportunities that are still untapped. Moreover, it also recommends a model that companies in the Indian IT service industry can implement to achieve long term sustainability when it comes to outsourcing IT services in India.